Privacy Policy — see789

see789 is an international online gaming platform serving English-preference players across Indonesia, offering sports betting on competitions including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, and Champions League fixtures, alongside live casino games, premium slot titles, and togel (Indonesia's traditional numbers lottery) draw games. In providing these services, we process personal data responsibly and transparently.

This Policy applies to all data processing activities conducted by see789 in connection with the platform. It does not apply to third-party websites, applications, or services linked from or integrated with the platform, which are governed by their own privacy policies.

The following terms carry the meanings set out below throughout this Policy:

see789 collects Personal Data across several categories depending on how you interact with the platform. The table below outlines each category, the specific data points involved, and the primary purpose for which each is collected.

Personal Data is collected through the following channels and mechanisms:

• Registration & Account Management: Data you provide directly when creating your account, updating your profile, or completing KYC verification on the see789 Login page.
• Deposit & Withdrawal Transactions: Financial Data is captured when you initiate a deposit or withdrawal via any of our 11 supported Indonesian bank and e-wallet channels.
• Gameplay Activity: Transaction Data is automatically generated each time you place a bet, spin a slot, join a live casino table, or participate in a togel draw.
• Customer Support Interactions: Communication Data is recorded when you contact us via live chat or email at [email protected].
• Cookies & Tracking Technologies: Technical and Usage Data is collected automatically via cookies, web beacons, and similar technologies when you visit the platform. See Section 10 for full details.
• Third-Party Verification Providers: Identity and liveness verification data may be processed by our KYC technology partner on our behalf during the identity verification process.
• Publicly Available Sources: In limited fraud-prevention and compliance contexts, we may cross-reference data from publicly available registries or commercially licensed databases to verify Member-provided information.

see789 uses Personal Data for the purposes described below. We process only the minimum data necessary for each purpose and do not use data in ways that are incompatible with the purpose for which it was originally collected.

• Account Provision: Creating, activating, and managing your see789 account, including authenticating your identity on each login and maintaining your account settings.
• Transaction Processing: Receiving deposits from and sending withdrawals to your registered Indonesian bank account or e-wallet, verifying transaction ownership, and maintaining accurate Rupiah (IDR) balance records.
• Legal & Regulatory Compliance: Satisfying KYC and anti-money-laundering (AML) obligations, enforcing the 21+ age restriction, fulfilling requests from law enforcement or regulatory authorities, and maintaining legally required transaction records.
• Security & Fraud Prevention: Detecting and preventing unauthorized account access, identifying fraudulent transaction patterns, enforcing single-account policy, and protecting the integrity of games and sports betting markets.
• Responsible Gaming: Monitoring betting behavior to identify potential problem gambling indicators, administering deposit limits, session reminders, time-out periods, and self-exclusion requests, and fulfilling our duty of care to Members.
• Customer Support: Responding to your queries, resolving disputes, processing bonus claims, and maintaining support interaction records for quality assurance.
• Platform Improvement: Analyzing aggregated usage patterns to improve navigation, game selection, payment flows, and overall platform performance — without identifying individual Members in this analysis.
• Promotional Communications: Sending you information about bonuses, seasonal promotions (such as Idul Fitri and Ramadhan offers), and platform updates, where you have provided consent or where legitimate interest applies. You may opt out at any time.

Every processing activity carried out by see789 is supported by one or more of the following legal bases:

see789 does not sell your Personal Data. We share it only in the limited circumstances described below and only to the extent strictly necessary for each purpose:

• Payment Processors: Indonesian bank transfer gateways and e-wallet integration partners (for OVO, DANA, GoPay, ShopeePay, and LinkAja transactions) receive the minimum financial data required to execute your requested transaction. These partners are bound by data processing agreements and applicable financial regulations.
• KYC & Identity Verification Providers: Our licensed identity verification partner receives copies of your identification documents and liveness data solely for the purpose of completing KYC checks on our behalf. They are prohibited from retaining or using this data for any other purpose.
• Game Content Studios: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft receive a pseudonymized player token to facilitate game session management. No directly identifiable personal data is transmitted to game studios.
• Analytics Providers: Aggregated, anonymized usage data may be processed by analytics platforms to support platform performance optimization. No individually identifiable data is included in these analytics streams.
• Law Enforcement & Regulatory Bodies: see789 will disclose Personal Data to law enforcement agencies, courts, or regulatory authorities where required by a valid legal process, court order, or regulatory directive. We will notify you of such disclosure where we are legally permitted to do so.
• Corporate Transactions: In the event of a merger, acquisition, or restructuring involving see789, Personal Data may be transferred to the acquiring or successor entity, subject to the same privacy protections described in this Policy. Members will be notified of any such change in controller.

see789 operates internationally and some of our Processors are located outside Indonesia. When Personal Data is transferred to a jurisdiction that does not provide an equivalent level of data protection to that in force in Indonesia, we implement appropriate safeguards, which may include:

• Standard contractual clauses (SCCs) approved by relevant data protection authorities, incorporated into all data processing agreements with international Processors.
• Requiring recipient organizations to demonstrate compliance with internationally recognized data protection frameworks (e.g., ISO 27001 certification).
• Applying end-to-end encryption to all data in transit between jurisdictions so that only the authorized recipient can access the content.
• Contractual prohibitions on sub-processing personal data to additional parties without see789's prior written approval.

By using see789 and accepting this Policy, you acknowledge and consent to the transfer of your Personal Data to countries outside Indonesia where our service infrastructure or Processors operate, subject to the safeguards described above.

see789 retains Personal Data for as long as is necessary to fulfill the purpose for which it was collected, unless a longer retention period is required or permitted by applicable law. The following schedule reflects our standard retention practices:

Once a retention period expires, data is securely deleted from active systems and any offline backups within 90 days. Where full deletion is not technically feasible (e.g., encrypted backup media), data is rendered inaccessible and is permanently deleted at the next scheduled backup rotation.

As a Member of see789, you hold the following rights in respect of your Personal Data. These rights are not absolute — some are subject to legal exceptions or our overriding regulatory obligations — but we will always respond to your request transparently and without undue delay.

To exercise any of the rights above, please submit a written request to [email protected] with the subject line "Data Rights Request" and include your full name, registered email address, and a description of the right you wish to exercise. We will acknowledge your request within 5 business days and complete it within 30 calendar days.

see789 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit a website. They do not contain executable code and cannot access other data on your device.

Types of Cookies We Use

Managing Your Cookie Preferences

You may manage or withdraw consent for non-essential cookies at any time through your browser settings. Most modern browsers allow you to block or delete cookies via their privacy or security settings menus. Please be aware that disabling strictly necessary cookies will impair core platform functionality, including the ability to log in and maintain an active session.

See789 does not use advertising or retargeting cookies that track your activity across third-party websites for behavioral advertising purposes.

see789 implements a multi-layered security architecture to protect your Personal Data against unauthorized access, accidental loss, destruction, or disclosure. While no system is entirely immune to security incidents, we employ the following controls as part of our security program:

• TLS 1.3 Encryption in Transit: All data exchanged between your browser or app and our servers is encrypted using TLS 1.3. Mixed-content connections are rejected. HTTP traffic is automatically redirected to HTTPS.
• Encryption at Rest: Sensitive data stored in our databases — including identity documents, financial account identifiers, and KYC verification artifacts — is encrypted using AES-256.
• Access Controls: Access to personal data within our organization is restricted on a strict need-to-know basis. Staff access is provisioned via role-based access controls (RBAC) and reviewed quarterly. Multi-factor authentication (MFA) is mandatory for all staff accessing production systems.
• Intrusion Detection & Monitoring: Our infrastructure is monitored continuously (24/7/365) by automated intrusion detection systems. Anomalous access patterns — including unusual login locations, rapid successive login failures, and atypical transaction volumes — trigger immediate security alerts.
• Vulnerability Management: see789 conducts regular third-party penetration tests and automated vulnerability scans of its web application and API surface. Critical vulnerabilities are patched within 48 hours of discovery.
• Staff Training: All see789 personnel who handle Member data receive mandatory data protection and information security training at onboarding and annually thereafter.
• Data Breach Response: In the event of a confirmed Personal Data breach that is likely to result in a risk to your rights and freedoms, see789 will notify affected Members without undue delay and will report to the appropriate supervisory authority within the timeframes required by applicable law.

see789 is strictly an adults-only platform. You must be at least 21 years of age to register an account, make a deposit, or participate in any game or betting activity offered on the platform. This age requirement applies to all Members regardless of jurisdiction.

• see789 does not knowingly collect Personal Data from individuals under the age of 21.
• Age verification is a mandatory step of the KYC process. Any account found to belong to a person under 21 will be immediately suspended, all winnings forfeited, and deposits returned in accordance with our Terms & Conditions.
• If you believe a minor has registered an account on see789, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
• Parents and guardians are encouraged to use parental control software to prevent underage individuals from accessing online gaming platforms. Organizations such as Gambling Therapy and GamCare provide free resources and tools for families.

The see789 platform integrates with a number of third-party services in order to deliver its full range of features. While these integrations are carefully managed and governed by data processing agreements, each third party operates under its own privacy policy for data it processes in its own right.

• Game Studios: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft supply the game content available on see789. Sessions are initiated via pseudonymized tokens — game studios do not receive your name, contact details, or financial information.
• Payment Gateways: Our licensed payment processing partners facilitate deposit and withdrawal transactions via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay, and LinkAja. These processors are bound by applicable Indonesian banking regulations and their own privacy and security policies.
• Identity Verification: Our KYC partner processes identity documents and liveness data on our behalf. This partner is contractually prohibited from using your data for any purpose beyond the KYC verification service it provides to see789.
• Infrastructure Providers: see789 uses cloud infrastructure services for hosting, storage, and content delivery. These providers process data strictly as data processors under binding contractual terms and do not use Member data for their own commercial purposes.

see789 is not responsible for the privacy practices of third-party websites or services that may be linked from the platform. We encourage you to review the privacy policy of any third-party service before providing them with your Personal Data.

see789 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory guidance, or platform features. When material changes are made, we will:

• Update the "Last Reviewed" date at the top of this page.
• Send a notification to your registered email address at least 14 days before the revised Policy takes effect, where the changes are material to your rights.
• Display a prominent notice on the platform login page and homepage for a minimum of 14 days following any material amendment.
• Maintain an archive of previous Policy versions, available on written request to [email protected].

Your continued use of see789 after the effective date of any amended Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not agree to the revised Policy, you must cease using the platform and contact support to initiate account closure before the effective date.

If you have any questions, concerns, or complaints regarding this Privacy Policy or see789's data processing practices, or if you wish to exercise any of your data rights as described in Section 9, please contact us through any of the following channels. All contact points below are for text-based communication only — they are not voice or call-enabled lines.